Effective communication is the key contributor to your supply chain’s success
To determine a true indication of your current supply chain state we undertake 360-degree interviews with all accessible internal and external stakeholders. Taking varying personal perspectives into account, we are able to derive a more realistic view of how the elements that make up your supply chain are truly performing. Using a three level scale of meets, exceeds, or falls short of objectives, helps us determine where the most work is required.
We compile data from all external resources including:
- Trucking companies
- Freight forwarders
- Freight audit firms
- IT support
- Government
- Customers
- General public
We also look to all internal departments involved in your supply chain:
- Data entry
- EDI and information technology staff
- Accounts payable and receivable
- Customer service
- Traffic department personnel
- Sales personnel
- Operational departments
- Warehouse staff and management
